Shipping policy

Shipping Policy

Thank you for shopping with Bluebonnet Sky Coffee.

Where We Ship

At this time, Bluebonnet Sky Coffee ships orders within the United States only.

We do not currently offer international shipping, local delivery, or local pickup.

Shipping Rates

Shipping rates are calculated and shown at checkout before you place your order. The final total, including shipping and any applicable taxes, will be confirmed after your order is placed and sent to you by email or text.

Order Processing

Orders are processed after payment is completed.

Coffee products are fulfilled through our coffee fulfillment partner, Roastify. Merchandise products, such as T-shirts, mugs, hats, and similar items, may be fulfilled through our merchandise fulfillment partner, Printify.

Because coffee and merchandise may be fulfilled by different partners, items in the same order may ship separately and may arrive in separate packages.

Shipping Times

Shipping times may vary depending on the product ordered, fulfillment partner, carrier, destination, holidays, weather, and other carrier delays.

You will receive tracking information by email or text when tracking is available.

Multiple Shipments

If your order includes both coffee and merchandise, your items may ship separately. You may receive more than one tracking number.

Incorrect Shipping Address

Please make sure your shipping address is correct before placing your order. Bluebonnet Sky Coffee is not responsible for delays or lost packages caused by an incorrect or incomplete shipping address entered at checkout.

If you notice an address mistake after placing your order, contact us as soon as possible at info@bluebonnetskycoffee.com. We will do our best to help, but we cannot guarantee changes once an order has started processing.

Lost, Delayed, or Damaged Packages

Once an order has been shipped, delivery timing is controlled by the shipping carrier. If your package is delayed, lost, or marked delivered but not received, please contact us at info@bluebonnetskycoffee.com and we will help review the issue.

For damaged items, please contact us within 7 days of delivery and include your order number, a description of the issue, and photos of the damaged item and packaging.

Questions

For shipping questions, contact us at:

info@bluebonnetskycoffee.com